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OF mental health care and mentally ill

Nursing barriers to therapeutic communication

A psychiatric patient may display bizarre behavior during a psychiatric episode. Bizarre behavior can invoke a nontherapeutic response from the psychiatric nurse when the psychiatric nurse reacts intuitively to the patients bizarre behavior and sends an inappropriate nonverbal message to the patient. It is important that the psychiatric nurse avoid responses that are barriers to effective therapeutic communication.

Here are some traps to avoid.

Judging or criticizing the patient

Stereotyping the patient

Providing false reassurance

Not focusing on what the patient is saying

Criticizing other patients and staff in front of the patient

Becoming angry or argumentative with the patient

Asking too many questions or not giving the patient time to answer your questions

Not letting the patient finish talking before you respond

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